TDOT’s HELP Program Celebrates 15 Years of Service
Last month TDOT's HELP Program hit a milestone with more than 1.8 million served during its first decade of service. HELP trucks began rolling in Nashville and Knoxville in the summer of 1999. Service began in Memphis and Chattanooga in the summer of 2000. Since the program launched, TDOT’s HELP drivers have responded to more than 1.8 million calls for various types of assistance. The number of HELP operators has also tripled since the program began, with 71 operators statewide working in three shifts seven days a week.